This one-day instructor-led workshop is intended for IT professionals who are interested in evaluating and implementing Office 365. In this workshop, delegates will gain a high-level introduction to the following:

  • Office 365 concepts, and functionality and licensing
  • Office 365 Core Components
    • Azure Active DirectoryMicrosoft Exchange
    • Microsoft Teams
    • Sharepoint Online
    • Purview and Defender concepts
    • Microsoft 365 Apps
  • Office 365 Administration tools
    • GUI vs Powershell
  • Office 365 Domain and Identity Management
    • Network requirements
    • Identity Models
  • Office 365 Purview and Defender
    • Microsoft Information Protection Model
    • Know your data
    • Protect your data
    • Prevent Data Loss
  • Microsoft Compliance Score/Secure Score

Target Audience

This workshop is intended for IT professionals who are interested in expanding their understanding of Office 365 components and administration.

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There are no prerequisites for the above course apart from a desire to learn more about the concepts, administration and capabilities of Office 365 from a technical perspective.

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Learning Outcomes

Delegates will obtain a high level technical understanding of following:

  • Office 365 Core Components
  • Office 365 Administrative Tools
  • Office 365 Setup tasks
  • Domain options
  • Network requirements
  • Core administrative tasks
  • Microsoft Purview and Defender for Information Protection
  • Microsoft Compliance/Secure Score and Trust Portals

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Course Outline

What is Office 365?

Office 365 vs Microsoft 365

Office 365 and Microsoft 365 Confusion

Office 365 is Evergreen

Office 365 Message Centre

Office 365 Release Preferences

Benefits of Office 365

Office 365 requirements

Office 365 Core Components

  • Azure Active Directory
  • Microsoft 365 apps for Business/Apps for Enterprise
  • Exchange Online
  • Sharepoint Online
  • OneDrive for Business
  • Microsoft Teams
  • Microsoft Purview/Compliance/Security
  • What is Microsoft 365 Purview?

Office 365 additional Components

Office 365 3rd Party Apps, Add- ins and solutions

Office 365 is an extensible platform

Office 365 Hybrid Environments

  • Exchange Hybrid
  • SharePoint Hybrid

Office 365 Subscriptions

Office 365 license resources

Office 365 add-on services

Office 365 Signup Process

Office 365 Administration Tools

  • Microsoft 365 Admin Center

Other Microsoft 365 Admin Centers

  • Azure Active Directory
  • Azure Active Directory and Zero Trust
  • Microsoft Purview Compliance Portal
  • Endpoint Manager
  • Exchange Online Admin Center
  • Microsoft PowerApps and PowerAutomate Admin Center
  • Microsoft 365 Apps Admin Center
  • Microsoft Stream Admin Center
  • Microsoft Search & Intelligence Admin Center
  • Microsoft 365 Defender Portal
  • SharePoint Online Admin Center
  • Teams Admin Center
  • Yammer Admin Center

Office 365 PowerShell

  • Azure Active Directory
  • Exchange Online
  • SharePoint Online
  • Microsoft Teams
  • Microsoft Security and Compliance

Overview of Office 365 Administrator Roles

  • Relationships between Azure AD Administrative Roles
  • Custom Role Groups

Azure AD Privileged Identity Management (PIM)

Azure AD Access Reviews

Office 365 Privileged Access management

Office 365 Domains

  • Adding a custom domain
  • Required Office 365 DNS Records

Identity Models

  • Cloud only
  • Password Hash Synchronisation
  • Pass-through Authentication
  • Seamless/Single Sign-on – SSO
  • Federated Authentication

Office 365 Network Requirements

Office 365 URLs and IP address ranges

Egress (route) Office 365 data connections as close to the user as practical via DNS resolution to a local ‘front door’

Avoid ‘dog leg’ or ‘hairpin’ routing or network ‘backhauling’

Bypass proxies, and other traffic inspection devices for Office 365 traffic

Microsoft 365 network connectivity test tool

Microsoft Remote Connectivity Analyzer

Microsoft 365 Apps

  • Available Office Applications for End Users
  • Office for the Web (Office Online)
  • Office Mobile Apps
  • Microsoft 365 Apps for Mac
  • Overview of Microsoft 365 Apps
  • Microsoft Apps Common Features with Office 2021
  • Microsoft 365 Apps Differentiating Features
  • Microsoft 365 Apps Licensing
  • Microsoft 365 Apps Deployment
  • Application Compatibility
  • User Self Service Deployment
  • Administration of Self-Service installations
  • Removing Microsoft 365 Apps License
  • Organization Office‎ installation options
  • Centralized Microsoft 365 Apps Deployments
  • ODT Configuration Files
  • Office Customization Tool
  • Microsoft Support and Recovery Assistant

Office 365 Compliance, Security and Governance

  • Microsoft 365 Purview/Compliance and Security Overview
  • Microsoft 365 Security and Compliance Administration Tools
  • Microsoft’s Information Protection Model
  • Microsoft Compliance/Security Resources
  • Compliance Score
  • Microsoft Secure Score
  • Microsoft Trust Center
  • Microsoft Service Trust Portal

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Why choose QA

Special Notices

Please note: Due to the dynamic nature of updates to Office 365 functionality by Microsoft, elements of the syllabus of this course can be subject to change without notice.

Please note: for Attend from Anywhere customers an additional screen is required. The additional screen must have a minimum screen size of 19 inch and minimum resolution of 1280x1024, with the vertical resolution (1024) being the most critical.

This course is one of the unique Microsoft Office 365 QA authored Mastering courses.

Other technical courses within the QA authored curriculum for Office 365 include:

Dates & Locations

Microsoft 365 learning pathways

Required Star = Required
Certification = Certification
Technical Decision Maker
Office 365 General Administration
Exchange Online/Hybrid
SharePoint Online/Hybrid
Device Management, Identity and Services
Security and Compliance
Modern Desktop
Power Platform
Microsoft Teams
Microsoft Viva

Frequently asked questions

See all of our FAQs

How can I create an account on myQA.com?

There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.

If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".

If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.

Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

Learn more about our Virtual Classrooms.

How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

Learn more about QA’s online courses.

When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

Contact Us

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